All orders are processed and shipped within 2 business days via tracked standard shipping. The fixed cost of shipping in the amount of $25 is added at the checkout. Delivery time varies from 15 to 60 days depending on the point of destination. Unfortunately, due to COVID-19 regulations delivery may take longer than expected and is beyond our control.
As long as the package is still in Russian Federation we are happy to assist you with all the information regarding the location of your package.
Please note that from the moment your package leaves the customs of Russian Federation and is given to different postal operator, we are not able to control the package location, the route of the package to your country, or contact the post office outside Russian Federation.
We are also not responsible for any packages that were lost or stolen during shipment. Please make sure your address is correct before confirming your order. We can't be held accountable when the package is shipped to the wrong address.
Please note that customs duties and taxes related to the import of goods is a responsibility of a buyer.
If you need any additional information regarding the shipping terms, please feel free to contact our team via: email@example.com